Thank you for your support at www.portabletrunkbox.com! We are committed to providing you with quality products and services. If you are not satisfied with your purchase, our refund terms are as follows: 

Refund conditions

You can apply for a refund within 14 days of receiving the product. If you are not satisfied with the storage box you purchased or the product has quality issues, please make sure that the product is unused and packaged in good condition.
Request a refund

If you would like to request a refund, please contact us through the contact form on our website or through our customer service hotline and provide your order number and the reason for the refund. Our customer service team will assist you in completing the refund request.
Refund processing

Once the refund request is approved, we will process your refund as soon as possible. Refunds are usually returned to your original payment account within 2 business days. The specific arrival time may vary depending on the processing time of the bank or payment platform.
Shipping costs

If the return is due to product quality issues, we will cover the return shipping costs. If the refund is requested for personal reasons (such as dislike, size is not right, etc.), the return shipping costs will be borne by you.
Special Cases

Customized products or opened items will not be refunded unless there is a quality issue. Please carefully confirm your choice before purchasing.
Contact Information

If you have any questions about the refund process or need further information, please contact our customer service team, we will be happy to help you at any time.
Thank you for choosing our www.portabletrunkbox.com, we look forward to providing you with the ultimate shopping experience!